Privacy notice

Last updated: 23 July 2026

Who we are

Owilima Solutions Ltd (company number 15456135) is the controller for personal information submitted through this website. Our registered address is 4 Mickle Mead, Abbeymead, Gloucester GL4 5TD. Privacy enquiries can be sent to info@owilima.co.uk.

Information we use

When you contact us, we may receive your name, contact details, postcode area, preferred contact method, the type of enquiry and the information you choose to include. Please do not send medical records or highly sensitive information through the website.

Why we use it

We use enquiry information to respond, understand whether we may be able to help and take steps requested before a service is agreed. Where a care service progresses, a separate care privacy notice and consent process may apply.

Sharing and retention

We limit access to people who need the information to respond or manage the enquiry. We may use service providers who support our email or website under appropriate instructions. We retain information only for as long as needed for the enquiry, legal duties and legitimate business records.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your information, object to some processing, or receive information in a portable format. Contact us to make a request. You can also raise a concern with the Information Commissioner’s Office.

Cookies and analytics

This version of the website does not intentionally set non-essential advertising or analytics cookies. If measurement tools are introduced, consent choices and this notice should be updated before they are enabled.